Terms and conditions

Last updated 31 July 2026

1. The events

Open Summit AI runs single-day AI business events across a tour of cities. Each event has its own date and venue, published on that city's page. Events are organised by Number.com.au Pty Ltd, ABN 53 691 785 850 ("the Organiser"). These terms apply to every event on the tour and to your use of opensummit.ai.

2. Tickets

Australian ticket prices are in Australian dollars and include GST.
Tickets are processed by Stripe. By buying, you also accept Stripe's terms.
Each ticket admits one person to the event named on it. A ticket is valid only for that city and date.
Tickets are transferable — you may pass a ticket to someone else at no charge. Tell us the new attendee's name before the day so their badge is ready.
Prices for future releases may change. The price you paid is the price you paid.

3. Refunds

Measured against the event date on your ticket:

30 days or more before — full refund.
15 to 29 days before — 50% refund.
Fewer than 15 days before — no refund, but the ticket stays transferable, so you can send someone in your place.

Refunds go back to the original payment method within 10 business days. Request one at team@opensummit.ai.

4. If the event changes

The Organiser may change speakers, session content, the running order or the venue where necessary. If an event is cancelled outright, ticket holders receive a full refund. If an event is postponed, your ticket carries to the new date, or you can take a full refund instead.

5. Conduct

Attendees are expected to behave respectfully and professionally. The Organiser may remove anyone engaging in harassment, discrimination or disruptive behaviour, without refund.

6. Intellectual property and filming

Presentations and materials remain the property of the people who made them.
The event is photographed and filmed. By attending you consent to your likeness appearing in Open Summit marketing material. Tell the door team on arrival if you would rather not be filmed.

7. Liability

To the maximum extent the law allows, the Organiser is not liable for indirect or consequential loss arising from your attendance, including loss of property or business losses. Total liability is limited to the ticket price paid. Nothing in these terms excludes any right you have under the Australian Consumer Law.

8. Privacy

Your information is handled under our privacy policy and the Privacy Act 1988 (Cth).

9. Governing law

These terms are governed by the laws of Victoria, Australia.

10. Contact

team@opensummit.ai