Privacy policy | Open Summit AI

Last updated 7 October 2026

1. Who we are

Open Summit AI is operated by Number.com.au Pty Ltd, ABN 53 691 785 850. This policy covers how we collect, use and protect your personal information when you visit opensummit.ai, register your interest, buy a ticket to one of our events, or use Open Summit Meetings (section 9).

2. What we collect

Information you give us directly:

Name and email address, when you register interest, buy a ticket or contact us.
Payment information, processed by Stripe. We never see or store your card details.
Phone number, company and role, where you choose to provide them.
The content of any enquiry, nomination, media application or partnership request you send us.

Information we collect automatically:

Standard web analytics — pages viewed, approximate location, device and browser.
Advertising and conversion data via Meta and TikTok pixels, so we can measure which ads work.

3. How we use it

To sell and deliver tickets, and to get you into the event on the day.
To send you event information, tour announcements and our newsletter. Every email has an unsubscribe link.
To answer your enquiry.
To measure and improve our advertising.

4. Who we share it with

We share personal information only with the service providers who make the event run — our payment processor (Stripe), our email and CRM tooling, our ticketing and check-in systems, and our advertising platforms for conversion measurement. We do not sell your personal information.

Where a sponsor or partner receives attendee details, it is only where you have explicitly opted in — for example by having your badge scanned at their stand, or by agreeing to an introduction. You can attend the whole event without opting in to anything.

5. How long we keep it

We keep ticketing and financial records for seven years, as Australian tax law requires. Marketing contact details are kept until you unsubscribe or ask us to delete them.

6. Your rights

You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Email [email protected] and we will action it within 30 days. If you are unhappy with how we handle a request you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.

7. Cookies

We use cookies for analytics and advertising measurement. You can block them in your browser; the site will still work.

8. Security

We use encrypted connections and access-controlled systems. No system is perfectly secure, so if a breach ever affects your information we will notify you and the Australian Information Commissioner as the Notifiable Data Breaches scheme requires.

9. Open Summit Meetings

Open Summit Meetings, at meetings.opensummit.ai, helps people at our summits meet each other. It is invite only: VIP ticket holders and partners sign in with their booking email, and anyone else needs an invitation from our team. You never need it to attend; our concierge desk can help on the day.

What it holds:

Your sign-in email and the profile you choose to fill in: your name, role, company, industry, the topics you are looking for and offering, and a short note about why you are there.
The contact details you add: email, mobile and LinkedIn.
Your meeting requests, replies and notes, and anything you ask our concierge team.

Who sees it:

Your profile stays private until you publish it for a summit. Then only other members who have published for that summit can see it.
Partners and sponsors see you only if you tick the box that lets them. You can untick it at any time.
Your contact details are shown only to the other person in a meeting you have both accepted, and only the two of you see a meeting’s notes.
Our concierge team sees what it needs to arrange meetings. We never sell hub data or use it for advertising, and the hub has no way to export it in bulk.

AI suggestions: when they are switched on for a summit, Anthropic’s Claude writes a short reason why two members might want to meet, and can draft a meeting request for you to edit. It receives only roles, companies, industries, topics and your short note, never names, email addresses, phone numbers, LinkedIn details or ticket details. Anthropic processes this for us in the United States.

Where it is processed: the hub runs on Vercel and stores its data with Supabase, both in Sydney. Sign-in codes and meeting emails are sent through Resend in the United States. The hub uses only the cookies it needs to keep you signed in, and has no advertising pixels, analytics or email tracking.

How long we keep it: we delete your hub profile, memberships and meetings 12 months after your last summit. You can hide your profile or delete your hub account at any time from Account, and it takes effect at once. Neither changes your tickets.

10. Contact

Questions about this policy: [email protected].

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